This Policy explains what Dollar
Financial Group, Inc. does to keep information about you private and secure. We
want you to know how we manage that information to serve you and that you have
choices about how it is shared. This Policy covers our family of companies, a
partial list of which is contained at the end of this Policy. Please read this
Q. What information do you have about me?
A. To provide services and to help meet your needs, we collect
information about you from various sources.
- We get information from
your requests for our products or services. One example is income on loan
- We get information about your transactions with us
and with others. For example, we have your loan balance information.
- We get information, such as
your credit history, from credit bureaus.
- We get information through
other means of communication including information provided by mail,
telephone, in person or electronically. Such information may include your
name, address, employment, income, and other identifying information.
Q. How do you safeguard information about me?
We take a number of steps to protect the privacy of information about you. Here
are some examples:
- We keep information under
physical, electronic or procedural controls that comply with or exceed
- We authorize our employees, agents and contractors to
get information about you only when they need it to do their work for us.
- We require companies working for us to protect
information. They agree to use it only to provide the services we ask them
to perform for us.
- We use Secure Sockets Layer (SSL) technology to
secure the information you send to us through our web sites.
Q. Do you use “cookies” to collection information about me?
In order to provide better service, some of our websites use “cookies”. A
cookie is a small piece of information which a web site stores on your web
browser on your computer and can later retrieve. The cookie cannot be read by a
administrative purposes, for example, to store your preferences for certain
kinds of information. Most cookies last only through a single session, or
visit. None will contain information that will enable anyone to contact you by
telephone, e-mail or postal mail. You can set up your web browser to inform you
when cookies are sent, or to prevent cookies from being set.
Q. Is information about me shared within your family of
Yes. We may share information about you within our family as required or
permitted by law. This helps us to offer you financial products and services,
such as loans and debit cards.
Q. Is information about me shared with service providers and financial
companies outside your family of companies?
Yes, as permitted by law. We may share information about you with outside
companies that work for us. These may include firms that assist in marketing
our products. We may also share information about you with outside financial
companies that have joint marketing agreements with us. These arrangements give
you the opportunity to receive additional products or services.
Q. Is information about me shared with non-financial companies outside
your family of companies?
Yes. We may share information about you with companies outside of our family as
permitted by law. You may not opt out of this sharing.
Q. Is information about me shared in any other ways?
Yes. We may also share information about you in other ways, as required or
permitted by law. Here are some examples of ways that we share information.
- To protect against fraud.
- To respond to a subpoena.
- To service your account.
- To report to a credit bureau.
- With your consent.
Q. What choices do I have about information sharing?
We offer you the following two choices about sharing information that
Choice #1. You may tell us not to share information about you
with non-financial companies outside of our family of companies. Even if you do
tell us not to share, we may do so as required or permitted by law. Also if you
have authorized us to share information in connection with a particular product
or service, we will continue to share information about you in connection with
that product or service.
Choice #2. You may tell us not to share the following
information about you within our family of companies:
- Information from your applications to be used to
determine your eligibility, such as your income.
- Information from credit reports, such as your credit
- Information from sources used to verify information
you provide us, such as outstanding loans or employment history.
Even if you do tell us not to share, we may share other
types of information within our family. For example, we may share name and
address, information about transactions or balances with us, as well as survey
Q. How do I tell you about my privacy choices?
You may contact us by calling or writing us through the appropriate phone
number or address noted at the bottom of this page.
You do not need to contact us unless you want to make one
of the privacy choices listed above. If you are a current customer, you do not
need to contact us unless you want to change a choice you previously indicated
Q. What about joint accounts?
Each person may separately make privacy choices, and joint account holders may
make privacy choices for each other. If only one joint account holder makes a
privacy choice, information about the other joint account holder may be shared.
Q. How do you tell me about your Policy?
We give or send you our Policy to you when you open a new account. We also send
it to current customers yearly. We may change our Policy. We will send you a
new policy if we broaden our information sharing practices about you. Our
Policy is available at [link].
Special Notice for Vermont Residents.
In order to comply with Vermont law, we will
automatically treat accounts with Vermont
mailing addresses as if you have made both of the privacy choices listed above.
In addition, if we disclose information about you to other financial
institutions with which we have joint marketing agreements, we will only
disclose your name, contact information and information about your transactions.
Special Notice for California Residents.
In order to comply with California law, the
following applies if your account has a California
- Even if you do not make privacy choice #1 listed
above, we will not share information that we have about you with
non-financial companies outside our family of companies, unless otherwise
permitted by law.
- We will not share information about you within, or
with financial companies outside, our family of companies unless we first
provide you with further privacy choices or unless otherwise permitted by
Q. Who is covered by this Policy?
This Policy covers the Dollar family of companies. The following is a partial
list of its U.S.
consumer financial services companies.:
||Contact - Postal Address
|Money Mart (U.S.)
||Privacy Officer, 1355 South 4700 West, Suite 200, Salt Lake City, Utah 84104
|Loan Mart (U.S.)
||Privacy Officer, 1355 South 4700 West, Suite 200, Salt Lake City, Utah 84104
|National Money Mart(Canada)
||Privacy Officer, 401 Garbally Road, Victoria, B.C. V8T 2K1
|The Money Shop (U.K.)
||Data Protection Officer, Money Shop, Castlebridge Office Village,
Castle Marina, Nottingham NG7 1LD
|We The People USA, Inc.
||Privacy Officer, 1436 Lancaster Avenue, Suite 301,
Berwyn, PA 19312
|Dollar Financial, Inc.
||Privacy Officer, 1436 Lancaster Avenue, Suite 301, Berwyn, PA 19312
And the following websites:
This Policy applies to current
and former consumer customers. Separate policies may apply to borrowers who
have loans from third parties that Dollar has arranged, such as from First Bank
or True Financial Services, LP. In addition, customers in certain states may
also receive policies that apply to them. The privacy policies posted on our
websites apply when you use those sites. Please contact us if you see any
personal information on our website that you believe is incorrect. This policy
is effective as of June 1, 2006.