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This Policy explains what Dollar Financial Group, Inc. does to keep information about you private and secure. We want you to know how we manage that information to serve you and that you have choices about how it is shared. This Policy covers our family of companies, a partial list of which is contained at the end of this Policy. Please read this Policy carefully.

Q. What information do you have about me?
A. To provide services and to help meet your needs, we collect information about you from various sources.

  • We get information from your requests for our products or services. One example is income on loan applications.
  • We get information about your transactions with us and with others. For example, we have your loan balance information.
  • We get information, such as your credit history, from credit bureaus.
  • We get information through other means of communication including information provided by mail, telephone, in person or electronically. Such information may include your name, address, employment, income, and other identifying information.

Q. How do you safeguard information about me?
A. We take a number of steps to protect the privacy of information about you. Here are some examples:

  • We keep information under physical, electronic or procedural controls that comply with or exceed governmental standards.
  • We authorize our employees, agents and contractors to get information about you only when they need it to do their work for us.
  • We require companies working for us to protect information. They agree to use it only to provide the services we ask them to perform for us.
  • We use Secure Sockets Layer (SSL) technology to secure the information you send to us through our web sites.

Q. Do you use “cookies” to collection information about me?
A. In order to provide better service, some of our websites use “cookies”. A cookie is a small piece of information which a web site stores on your web browser on your computer and can later retrieve. The cookie cannot be read by a web site other than the one that set the cookie. We use cookies for a number of administrative purposes, for example, to store your preferences for certain kinds of information. Most cookies last only through a single session, or visit. None will contain information that will enable anyone to contact you by telephone, e-mail or postal mail. You can set up your web browser to inform you when cookies are sent, or to prevent cookies from being set.

Q. Is information about me shared within your family of companies?
A. Yes. We may share information about you within our family as required or permitted by law. This helps us to offer you financial products and services, such as loans and debit cards.

Q. Is information about me shared with service providers and financial companies outside your family of companies?
A. Yes, as permitted by law. We may share information about you with outside companies that work for us. These may include firms that assist in marketing our products. We may also share information about you with outside financial companies that have joint marketing agreements with us. These arrangements give you the opportunity to receive additional products or services.


Q. Is information about me shared with non-financial companies outside your family of companies?
A. Yes. We may share information about you with companies outside of our family as permitted by law. You may not opt out of this sharing.

Q. Is information about me shared in any other ways?
A. Yes. We may also share information about you in other ways, as required or permitted by law. Here are some examples of ways that we share information.

  • To protect against fraud.
  • To respond to a subpoena.
  • To service your account.
  • To report to a credit bureau.
  • With your consent.

Q. What choices do I have about information sharing?
A. We offer you the following two choices about sharing information that identifies you:
Choice #1. You may tell us not to share information about you with non-financial companies outside of our family of companies. Even if you do tell us not to share, we may do so as required or permitted by law. Also if you have authorized us to share information in connection with a particular product or service, we will continue to share information about you in connection with that product or service.                      and
Choice #2. You may tell us not to share the following information about you within our family of companies:

  • Information from your applications to be used to determine your eligibility, such as your income.
  • Information from credit reports, such as your credit history.
  • Information from sources used to verify information you provide us, such as outstanding loans or employment history.

Even if you do tell us not to share, we may share other types of information within our family. For example, we may share name and address, information about transactions or balances with us, as well as survey results.

Q. How do I tell you about my privacy choices?
A. You may contact us by calling or writing us through the appropriate phone number or address noted at the bottom of this page.

You do not need to contact us unless you want to make one of the privacy choices listed above. If you are a current customer, you do not need to contact us unless you want to change a choice you previously indicated to us.

Q. What about joint accounts?
A. Each person may separately make privacy choices, and joint account holders may make privacy choices for each other. If only one joint account holder makes a privacy choice, information about the other joint account holder may be shared.

Q. How do you tell me about your Policy?
A. We give or send you our Policy to you when you open a new account. We also send it to current customers yearly. We may change our Policy. We will send you a new policy if we broaden our information sharing practices about you. Our Policy is available at [link].

Special Notice for Vermont Residents.
In order to comply with Vermont law, we will automatically treat accounts with Vermont mailing addresses as if you have made both of the privacy choices listed above. In addition, if we disclose information about you to other financial institutions with which we have joint marketing agreements, we will only disclose your name, contact information and information about your transactions.

Special Notice for California Residents.
In order to comply with California law, the following applies if your account has a California mailing address.

  • Even if you do not make privacy choice #1 listed above, we will not share information that we have about you with non-financial companies outside our family of companies, unless otherwise permitted by law.
  • We will not share information about you within, or with financial companies outside, our family of companies unless we first provide you with further privacy choices or unless otherwise permitted by law.

Q. Who is covered by this Policy?
A. This Policy covers the Dollar family of companies. The following is a partial list of its U.S. consumer financial services companies.:

This Privacy Policy applies to:
Company Contact - Postal Address Phone Number
Money Mart (U.S.) Privacy Officer, 1355 South 4700 West, Suite 200, Salt Lake City, Utah 84104 801.933.4500
Loan Mart (U.S.) Privacy Officer, 1355 South 4700 West, Suite 200, Salt Lake City, Utah 84104 801.933.4500
National Money Mart(Canada) Privacy Officer, 401 Garbally Road, Victoria, B.C. V8T 2K1 250.595.5211
The Money Shop (U.K.) Data Protection Officer, Money Shop, Castlebridge Office Village, Castle Marina, Nottingham NG7 1LD 0115 9347400
We The People USA, Inc. Privacy Officer, 1436 Lancaster Avenue, Suite 301, Berwyn, PA 19312 866.429.2786
Dollar Financial, Inc. Privacy Officer, 1436 Lancaster Avenue, Suite 301, Berwyn, PA 19312 610.296.3400

And the following websites:

Wethepeopleusa.com
Moneyshop.tv
Moneymart.ca
Moneymart.com
Loanmart.net
Dfg.com
Moneymartcard.com

This Policy applies to current and former consumer customers. Separate policies may apply to borrowers who have loans from third parties that Dollar has arranged, such as from First Bank of Delaware or True Financial Services, LP. In addition, customers in certain states may also receive policies that apply to them. The privacy policies posted on our websites apply when you use those sites. Please contact us if you see any personal information on our website that you believe is incorrect. This policy is effective as of June 1, 2006.



© 2005 Dollar Financial Group, Inc.
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